1. Who we are
NoShowBee ("we", "us", "the service") is operated by NoShowBee, registered at Pontidos 17. Contact: [email protected].
2. The service
NoShowBee is a web application that lets businesses schedule appointment reminders for their own clients. We send the reminders by email on your behalf at 24 hours and 2 hours before each appointment, and host a confirm/cancel/reschedule page reachable via a secure single-use link in each reminder.
3. Accounts
You must provide accurate registration details and keep your password confidential. You are responsible for activity under your account. We may suspend or terminate accounts that violate these Terms, with or without prior notice.
4. Plans and billing
- Free plan: up to 20 appointments per calendar month, with NoShowBee branding on reminders. €0 / month, forever.
- Pro plan: unlimited appointments, custom reminder messages, no NoShowBee branding. €19 / month billed in advance.
- Payments are processed by Stripe. We never store full card details on our servers.
- Subscriptions auto-renew at the end of each billing period until cancelled. You may cancel at any time from your settings; access continues until the end of the paid period.
- We may revise prices with at least 30 days' advance notice; the new price applies to the next renewal.
5. Refunds (EU consumer right of withdrawal)
If you are a consumer in the EU, you have a 14-day right to withdraw from a paid subscription, starting from the day you purchased. To exercise it, email [email protected] — we will refund the full amount within 14 days. The right does not apply once a billing period has been fully used.
6. Acceptable use
You agree not to use NoShowBee to: (a) send marketing messages or spam, (b) contact people who haven't agreed to be contacted by you, (c) violate any law or third-party right, (d) attempt to break security or reverse-engineer the service.
7. Your client data
You remain the controller of your clients' personal data (name, phone, email, appointment details). We act as your processor. See our Privacy Policy for details and our Data Processing Agreement clauses.
8. Availability and warranty
We aim for high availability but do not guarantee uninterrupted service. The service is provided "as is" without warranties of any kind. To the extent permitted by law, our total liability for any claim is limited to the amount you paid us in the 12 months before the claim.
9. Termination
You may close your account at any time from your settings page. Upon closure we delete your account and your clients' personal data within 30 days, except where retention is legally required (e.g. invoicing records for tax purposes).
10. Changes to these Terms
We may update these Terms; material changes will be announced by email at least 30 days before they take effect. By continuing to use the service after that, you accept the changes.
11. Governing law
These Terms are governed by the laws of Cyprus. Any disputes are subject to the exclusive jurisdiction of the competent courts there, without prejudice to mandatory consumer protection rights you enjoy in your country of residence.
12. Contact
Questions about these Terms? Email [email protected].
